Terms of service

OVERVIEW

Welcome to klmarket.uk! The terms “we”, “us”, and “our” refer to klmarket.uk. We operate this store and website, including all related information, content, features, tools, products, and services (the “Services”). klmarket.uk is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy https://klmarket.uk/policies/privacy-policy. If you do not agree to these These Terms of Service, together with any policies referenced herein…

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country of residence, or that you have obtained consent from a parent or legal guardian to use the Services.

To use the Services, including accessing or browsing our online store or purchasing any products or services we offer, you may be required to provide certain information, such as your email address, billing, payment, and shipping details. You represent and warrant that all information you provide is accurate, current, and complete, and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activity conducted under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We make every effort to accurately display the features, specifications, and appearance of our products and services on our online store. However, please note that colours, packaging, and overall product appearance may vary depending on your device, screen settings, and display configuration.

We do not guarantee that the appearance, quality, or performance of any product or service will exactly match your expectations or the representation shown on our website.

All product descriptions, specifications, and pricing are subject to change at any time without notice at our sole discretion. We reserve the right to modify or discontinue any product at any time. We may also limit the quantities of any products or services offered to any individual, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase products from klmarket.uk. We reserve the right, at our sole discretion, to accept or decline any order for any reason. Your order is not considered accepted until we have confirmed acceptance and payment has been successfully processed.

We may, at any time before acceptance, cancel or refuse an order or limit quantities purchased. If we are unable to accept, fulfil, or complete your order, we will attempt to notify you using the email address, billing address, or telephone number provided at the time of purchase.

You are responsible for ensuring that all order details are correct before submitting your order, as we may be unable to make changes or cancel orders once they have been accepted and processed.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy: https://klmarket.uk/policies/refund-policy

You represent and warrant that all purchases are intended for personal or household use only and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change at any time without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be confirmed in your order confirmation email. Unless otherwise stated, all prices displayed do not include taxes, shipping, handling fees, customs duties, or import charges.

Prices displayed on our website may differ from prices offered in physical stores or through third-party retailers or platforms. We may, from time to time, offer promotions or discounts that are subject to additional terms and conditions. In the event of any conflict between promotional terms and these Terms of Service, the promotional terms will prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information for all transactions made through our store. You agree to promptly update your account details, including your email address and payment information, to ensure successful order processing and communication.

You represent and warrant that:
(i) the payment information provided is valid, accurate, and complete;
(ii) you are authorised to use the payment method provided;
(iii) all charges incurred will be honoured by your payment provider; and
(iv) you will pay all applicable charges at the prices displayed, including shipping, handling, and any applicable taxes.

SECTION 5 – SHIPPING AND DELIVERY

We aim to process and dispatch all orders within 1–3 business days (excluding weekends and public holidays). Delivery times shown at checkout or on our website are estimates only and are not guaranteed.

Shipping costs, delivery options, and estimated delivery timeframes will be displayed at checkout. You are responsible for providing accurate and complete shipping information. We are not liable for delivery issues arising from incorrect or incomplete address details provided by you.

We use third-party carriers to fulfil deliveries. While we make reasonable efforts to ensure timely dispatch and delivery, we are not responsible for delays caused by carriers, customs processing, or circumstances beyond our reasonable control.

For international orders, you are responsible for any applicable customs duties, taxes, or import fees, as determined by your local customs authority.

Risk of loss or damage to products remains with us until the order is delivered to the shipping address provided at checkout, at which point responsibility transfers to you.

If your order is lost or arrives damaged, please contact us within a reasonable time after delivery (or expected delivery). We will work with you and the carrier to investigate and resolve the issue in accordance with your statutory rights.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, content, displays, images, graphics, product listings, reviews, video, audio, and the design, selection, and arrangement thereof, are owned by klmarket.uk, its affiliates, or its licensors, and are protected by applicable intellectual property laws, including copyright and trademark laws.

You are granted a limited, revocable, non-exclusive, non-transferable licence to access and use the Services for personal, non-commercial purposes only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent.

Except as expressly permitted in these Terms, nothing herein grants you any rights, title, or interest in any intellectual property belonging to klmarket.uk, Shopify, or any third party. Unauthorized use of the Services may violate intellectual property laws. All rights not expressly granted are reserved by klmarket.uk.

All trademarks, trade names, logos, product names, and service names displayed on the Services are either owned by or licensed to klmarket.uk or their respective owners. You must not use any such trademarks without prior written permission.

SECTION 7 - OPTIONAL TOOLS

You may be provided with access to third-party tools or services as part of the Services, which we do not monitor, control, or influence.

You acknowledge and agree that such tools are provided on an “as is” and “as available” basis, without any warranties, representations, or conditions of any kind, and without any endorsement by us. We accept no liability arising from or relating to your use of optional third-party tools.

Any use of third-party tools accessed through the Services is entirely at your own risk and discretion. You are responsible for reviewing and agreeing to the terms and conditions of any third-party providers before use.

We may also, from time to time, introduce new features, tools, or services through the platform. Any such additions will form part of the Services and will be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain links to third-party websites or materials, including embedded third-party functionality. We do not review, monitor, or control the content, accuracy, or policies of any third-party websites or services that you choose to access.

If you choose to leave our Services to access third-party websites, you do so at your own risk.

We are not responsible or liable for any loss, damage, or issues arising from your access to or use of third-party websites, or from any purchase or use of products, services, content, or resources available through such websites.

You are strongly advised to review the terms, conditions, and privacy policies of any third-party websites before engaging in any transaction. Any complaints, claims, or concerns relating to third-party products or services should be directed to the relevant third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

If you choose to leave our Services to access third-party websites, you do so at your own risk.

SECTION 10 - PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here: https://klmarket.uk/policies/privacy-policy. Certain personal information may also be subject to Shopify’s Privacy Policy. By using the Services, you acknowledge that you have read and understood these privacy policies.

Because the Services are hosted by Shopify, Shopify collects and processes personal information relating to your access to and use of the Services in order to provide and improve the platform experience. Information you submit through the Services may be transmitted to and processed by Shopify and other third parties, which may be located outside your country of residence, for the purpose of providing services to you.

For more details on how we, Shopify, and our partners use your personal information, please review our Privacy Policy: https://klmarket.uk/policies/privacy-policy.

SECTION 11 - FEEDBACK

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free licence to use, reproduce, modify, publish, distribute, and display such Feedback in any medium and for any purpose, including commercial use. We may use this licence to operate, provide, evaluate, improve, enhance, and promote the Services, as well as to fulfil our obligations and exercise our rights under these Terms of Service.

You represent and warrant that: (i) you own or have all necessary rights to your Feedback; (ii) you have disclosed any compensation or incentives received in connection with your Feedback; and (iii) your Feedback complies with these Terms.

We are under no obligation to (1) maintain your Feedback in confidence; (2) provide compensation for your Feedback; or (3) respond to your Feedback.

We may, but are not obligated to, monitor, edit, or remove Feedback that we determine, in our sole discretion, to be unlawful, offensive, threatening, defamatory, obscene, pornographic, abusive, or otherwise objectionable, or that violates any intellectual property rights or these Terms of Service.

You agree that your Feedback will not infringe any third-party rights, including copyright, trademark, privacy, personality, or other proprietary rights. You further agree that your Feedback will not contain unlawful, misleading, abusive, or obscene content, or any viruses, malware, or other harmful code that could affect the operation of the Services or any related website.

You must not use a false email address, impersonate any person or entity, or otherwise mislead us or third parties as to the origin of your Feedback. You are solely responsible for the accuracy and content of any Feedback you provide. We assume no responsibility or liability for any Feedback posted by you or any third party.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on or within the Services may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times, or product availability.

We reserve the right to correct any errors, inaccuracies, or omissions, and to update or change information at any time without prior notice, including after you have submitted your order. We also reserve the right to cancel orders where any information on the Services is inaccurate or incomplete.

SECTION 13 - PROHIBITED USES

You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly:

(a) for any unlawful or malicious purpose;
(b) to violate any applicable international, federal, state, provincial, or local laws or regulations;
(c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against any person, including our employees;
(e) to transmit false or misleading information;
(f) to upload, download, use, or re-use any material that does not comply with these Terms;
(g) to transmit or procure the sending of any unsolicited or unauthorised advertising or promotional material, including spam, chain letters, or similar solicitations;
(h) to impersonate or attempt to impersonate any person or entity; or
(i) to engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or which may harm klmarket.uk, Shopify, or users of the Services, or expose them to liability.

In addition, you agree not to:

(a) upload or transmit viruses, malware, or any other harmful code that may affect the functionality or operation of the Services;
(b) reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without our prior written consent;
(c) collect or track personal information of others;
(d) engage in spam, phishing, pharming, pretexting, or similar activities;
(e) use any robot, spider, scraper, data mining tool, automated system, AI tool (including agentic AI), or manual process to access the Services without our express permission; or
(f) interfere with, bypass, or circumvent any security features, access controls, or restrictions on the Services.

We reserve the right to suspend, disable, or terminate your access to the Services at any time, without notice, if we determine that you have violated any part of these Terms.

SECTION 14 - AGENTS

14.1 This section (“Agent Terms”) applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with the Services. “Agent” means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity, and that can be executed on a device or system without direct supervision.

14.2 No Agent may access, use, or interact with the Services unless it identifies itself at all times and operates in strict accordance with the requirements set out in section 14.4. In addition, no Agent may access, use, or interact with the Services where we have explicitly requested that it refrain from doing so.

14.3 We may restrict or limit, including through technical measures, whether and how any Agent accesses, uses, or interacts with the Services.

14.4 Agents must:

(i) in all HTTP/HTTPS requests, clearly identify themselves as an Agent and disclose the Agent name by including it in the user-agent string in the format: “Agent/[agent name]”;

(ii) not conceal or obfuscate the fact that interactions are performed by an Agent, including by (a) mimicking human behaviour or interaction patterns, or (b) bypassing or attempting to circumvent CAPTCHAs or other mechanisms designed to distinguish automated systems from humans;

(iii) respond truthfully to any request or prompt intended to determine whether interactions are performed by a human or a machine; and

(iv) not circumvent, bypass, or otherwise interfere with any measures intended to restrict, control, or govern Agent access to the Services.

SECTION 15 - TERMINATION

We may terminate this agreement or your access to the Services (or any part thereof) at our sole discretion, at any time, and without prior notice. You will remain liable for all amounts due up to and including the date of termination.

The following sections shall survive any termination of this agreement and continue to apply: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions which by their nature are intended to survive termination.

SECTION 16 - DISCLAIMER OF WARRANTIES

The information provided on or through the Services is made available for general informational purposes only. We do not warrant or guarantee the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of its contents.

EXCEPT AS EXPRESSLY STATED BY klmarket.uk, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.

We do not guarantee, represent, or warrant that your use of the Services will be uninterrupted, timely, secure, or error-free. Some jurisdictions do not allow the exclusion of certain warranties, so the above exclusions may not apply to you.

SECTION 17 - LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL klmarket.uk, ITS PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND.

THIS INCLUDES, WITHOUT LIMITATION, LOSS OF PROFITS, REVENUE, SAVINGS, DATA, OR REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER ARISING IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICES OR ANY PRODUCTS PURCHASED THROUGH THE SERVICES.

WE SHALL NOT BE LIABLE FOR ANY CLAIM ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING BUT NOT LIMITED TO ERRORS OR OMISSIONS IN CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF, OR RELIANCE ON, ANY CONTENT, PRODUCT, OR INFORMATION MADE AVAILABLE THROUGH THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SECTION 18 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless klmarket.uk, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any and all losses, damages, liabilities, claims, and expenses (including reasonable legal fees) arising out of or relating to any claim brought by a third party due to or arising from:

(1) your breach of these Terms of Service or any documents incorporated by reference;
(2) your violation of any applicable law or the rights of any third party; or
(3) your access to or use of the Services.

We will notify you of any indemnifiable claim, provided that any failure or delay in providing such notice will not relieve you of your obligations, except to the extent you are materially prejudiced by such delay.

We may assume control of the defence and settlement of any such claim at your expense, including the selection of legal counsel. However, we will not settle any claim that imposes non-monetary obligations on you without your prior consent, which shall not be unreasonably withheld or delayed.

You agree to fully cooperate in the defence of any indemnified claim, including by providing all reasonably necessary information and documents.

SECTION 19 - SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforced to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed severed from these Terms of Service, and such determination shall not affect the validity or enforceability of the remaining provisions.

SECTION 20 - WAIVER; ENTIRE AGREEMENT

The failure by us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service, together with any policies or operating rules posted by us on the Services, constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us, including any prior versions of these Terms of Service.

Any ambiguity in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 21 - ASSIGNMENT

You may not assign, transfer, or delegate this Agreement, or any of your rights or obligations under these Terms, without our prior written consent. Any attempted assignment, transfer, or delegation in breach of this provision shall be null and void.

We may freely assign, transfer, or delegate these Terms, and any of our rights or obligations under them, without your consent or prior notice.

SECTION 22 - GOVERNING LAW

These Terms of Service and any separate agreements under which we provide the Services shall be governed by and construed in accordance with the laws of the jurisdiction in which klmarket.uk is headquartered, without regard to its conflict of law principles.

You and klmarket.uk agree that the courts of that jurisdiction shall have exclusive jurisdiction and venue over any dispute arising out of or relating to these Terms or the Services, and each party consents to the personal jurisdiction of such courts.

SECTION 23 - HEADINGS

The headings used in these Terms are included for convenience only and shall not affect the interpretation or construction of these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE

You may review the most current version of these Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, amend, or replace any part of these Terms of Service by posting updates on our website. It is your responsibility to review the Terms periodically for changes.

We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will take effect on the date specified in the notice. Your continued use of or access to the Services after the posting of any changes constitutes acceptance of those changes.

SECTION 25 - CONTACT INFORMATION

If you have any questions about these Terms of Service, you may contact us at:

Email: kamboochalimited@gmail.com

Our contact details are as follows:

Kamboocha Limited
kamboochalimited@gmail.com
20a–30 Abington Street
Northampton
United Kingdom

Company Registration Number (CRN): 15101073